Understand every customer journey from website to box office
Connect links your marketing campaigns to actual purchases — across your website and ticketing system — so you finally know what's working and what's wasting budget.
Free forever — no credit card, no IT department needed
Sound familiar?
Which campaigns actually sell tickets?
You're spending on Google, Facebook, email, print — but your ticketing system can't tell you which channel drove each sale. You report impressions and clicks. Your director wants revenue.
Thousands abandon checkout every month
They add tickets, start checkout, then disappear. You know it happens. You just can't see who, what they wanted, or how much you're losing.
Your CRM doesn't know what your website knows
A visitor browses 12 shows, abandons a £200 basket, and your CRM has no idea. You can't follow up because the data lives in different systems.
Here's what changes
Know which campaigns actually sell tickets
“Facebook drove £12,400 in ticket sales last month”
First-touch and last-touch attribution across every marketing channel. See revenue, not just clicks — so you can tell your director exactly where the ROI is.
Live in under 5 minutes
No IT department required.
Add the tracker to your site
Copy one script tag into your website or Google Tag Manager. Works with any cookie consent tool automatically.
Connect your ticketing system
Enter your Spektrix client name, Tessitura URL, or webhook. We handle the rest — no API keys, no dev work.
See your first insights
Data starts flowing immediately. Your dashboard populates within hours as visitors browse and buy.
£47,000
in abandoned baskets identified in the first 30 days
for one regional theatre
2,847
sessions identified as abandoners
34%
drop at the delivery options stage
£127
average abandoned basket value
This data was invisible before Connect. Now it's actionable.
Works with your ticketing system
5 systems available. One tracker. Full visibility.
Spektrix
Full visitor tracking with CRM tag and attribute sync. Connects orders to sessions for complete attribution.
- ✓Full tracking
- ✓Tags & attribute sync
- ✓Connect orders and sessions
Tessitura
Complete tracking across TNEW checkout. Syncs attributes and constituencies back to your Tessitura CRM.
- ✓Full tracking
- ✓Attributes & constituency sync
- ✓Connect orders and sessions
Line-Up
Full dataLayer tracking with tag sync to Line-Up. Custom CRM syncs available for advanced segmentation.
- ✓Full dataLayer tracking
- ✓Sync tags to Line-Up
- ✓Custom CRM syncs possible
Tixly
Full dataLayer tracking across Tixly's server-rendered checkout. CRM sync coming soon.
- ✓Full dataLayer tracking
- ✓Sync planned
- ✓Custom CRM sync
Alloc8
dataLayer tracking for Alloc8 venues. CRM sync in development.
- ✓dataLayer tracking
- ✓Sync planned
- ✓Custom CRM sync
Start free. Upgrade when you're ready.
Free
- ✓Dashboard overview & aggregate analytics
- ✓Session, visitor & revenue totals
- ✓Device & campaign source breakdowns
- ✓All ticketing system integrations
- ✓Cookie consent auto-detection & Google Tag Manager compatible
- ✓2 user accounts
Pro
Charity / not-for-profit pricing. Commercial venues from £199/mo.
- →Everything in Free, plus:
- ✓Individual abandonment sessions with emails
- ✓Per-event revenue breakdown
- ✓CRM sync (Spektrix / Tessitura)
- ✓Session-to-order stitching
- ✓Sales targets tracking
- ✓Visitor lookup & identification metrics
- ✓Data export to spreadsheet
- ✓Unlimited user accounts
Not sure? Start free — your data keeps collecting. Upgrade to Pro when you want to act on it.
Frequently asked questions
Everything you need to know about getting started with Connect.
How long does setup actually take?
Under 5 minutes. Copy one script tag into your site or Google Tag Manager. No developer needed. We auto-detect your cookie consent tool and work alongside it.
Do I need to involve my IT team?
No. If you can paste a script into Google Tag Manager or your website, you can set this up yourself. We provide step-by-step guides for every ticketing system.
What data do I get on the free plan?
Aggregate analytics — total sessions, visitors, revenue, conversion rates, device and campaign source breakdowns. You see the trends. Pro unlocks individual sessions, emails, and CRM sync.
Is my data secure?
Yes. All personal data is encrypted at rest. We're fully compliant with data protection regulations. Your data stays in your organisation and is never shared with third parties.
Which ticketing systems do you support?
Spektrix, Tessitura, and Line-Up are ready and tracking. Tixly and Alloc8 are in Beta. More coming — request yours and we'll prioritise it.
Can I see a demo first?
Sign up free — you'll see real data from your own site within hours. That's better than any demo. If you want a walkthrough, get in touch and we'll show you around.